Location Category: stores
Verizon Authorized Retailer in Boston, South Boston Broadway, MA
Reasons to Shop here!!
Mu iphone 8 died today or so I thought. The women at this Verizon store got the phone working within 5 minutes and I was on my way out the door. Very courteous, smart and helpful. Totally turned my day around and for no charge! Thanks!Patricia Meleedy-Rey00:59 29 Oct 19good service got my phone fixedTech Explained00:11 09 Oct 19RJ was extremely knowledgeable and helpful as answered all our questions and helped us through a very difficult process. We were very pleased with his service and would recommend him to friends and family in the area.Jeremy Comeau21:47 26 Aug 19Elhadj is a good guy. No nonsense. Helped me get what I wanted. Didn't try to up sell. Very helpful and knowledgeable.Andrew Cesarini16:58 19 Aug 19The ladies in this store were honestly so kind and honest and up-front about everything! Amanda is so sweet; I would recommend going to her if you aren't exactly sure what you need and don't want to overpay for anything.Madeline Bennetti17:32 15 Jun 19Had a broken phone and they hooked me up with a new pixel 3a in less than 10 minutesJohn Dreier17:57 03 Jun 19Great staffCurt Kobain19:37 25 Apr 19Lovely service!! Thank you so much Vanessa! Love my new phone thank you for your time and patience.Sella Newton23:00 07 Jan 19I needed a phone pronto and Amanda set me up with an upgrade with speed and expertise.Barry Polsky19:29 02 Jan 19Came to open a new phone line and account, Kevin helped me out and made the whole process easy and smooth. Very satisfied with his help and the store. 10/10Brandon Boucher15:27 29 Oct 18Nick stayed calm and remained courteous and helpful even as the store became busy and he was the only employee on dutyTopper Roth19:27 15 Oct 18Nick was professional, helpful and patient. I felt like he looked out for my best interest by finding out what was important to me. One of the best in-store customer experiences Inhave had in a very long time!Stephen Weber21:27 07 Oct 18I stopped at the Verizon store on my way home from work to look into options for a phone upgrade. When I arrived, there were 3 customers in the store. Vanessa cheerfully greeted me, and completed a sale with one of the customers. She told me she would be with me shortly and proceeded to assist the couple that was there before me who were also asking about their upgrade options. Soon, other customers would stop by and Vanessa was sure to acknowledge them and assist or answer questions as swiftly as possible.This is when I realized that she was the only sales person on the floor, and the entire store. I was impressed with Vanessa’s professionalism in assisting the many customers that continued to walk through the door, even close to closing. She patiently answered many (often compicated) questions with kindness and expertise.In addition, she is a wiz at all things cellphone and was amazing in helping me find the right cellphone and trasferring all my stuff to my new phone.I will be referring my friends to this store, just so they can work with Vanessa.Thank YOU, Vanessa.Ines De La Cruz15:30 01 Oct 18The best part about this Verizon location is VANESSA! Ask for her when you go in... she’s the best! We had a phone issue that she solved immediately and even took the time to help us adjust our account. She’s also a great salesperson because we walked out with a new phone and Hum. Thank you, Vanessa!Kate Chase18:06 30 Sep 18Vanessa and Nick were very helpful and Vanessa stayed 45 minutes after they were closed to make sure my phone was setup! Thank you to you both.Kris Megna16:42 27 Sep 18Heather was willing to stay past closing to make me my own line. We stayed until around 7 while they normally close at 6.Selena Eagan23:13 19 Sep 18No Pixel in stock and I was in a bond. Very happy with my new Samsung instead. Would give five stars if the process was not so long.Elaine Cope13:18 07 Sep 18Kevin went out of his way to be helpful and stayed pass closing hours to make sure my phone was properly backed up. Hopefully you’ll have a chance to work with Kevin if you need anything with Verizon.Jordan Telin01:00 26 Jul 18Nick was beyond helpful and made the visit productive and efficient!Tony Teixeira20:02 13 Jul 18Vanessa was great!Moya Bailey19:01 10 Jul 18Gilberto is highly knowledgeable and exceptional at his job. Excellent customer service!Jessica Loew14:12 07 Jul 18They staff we’re so kind and generous!Duh Itznai11:17 06 Jul 18Was able to walk in with an idea of what I wanted and get it quickly from a knowledgeable staff!Jess Wallis20:35 26 Jun 18Vanessa was very helpful and provided quality customer service.Hury Michael '1619:03 19 Jun 18I had a tricky activation involving a bricked Motorola and a transfer to a new Pixel 2. Thanks to staff here it was much less painful than it could have been. Very helpful and patient.Jenny Moyryla20:24 06 Jun 18Nick was a great help to me. I am clueless about phone technology and I needed patient and knowledgeable guidance when picking out a new phone. I will definitely return to this Verizon store(1363 Boylston st Boston) with all my future upgrades and purchases. Thanks, NickStephen McAvinn19:07 31 May 18Kevin provided me with the best experience I’ve ever had at a Verizon store. He made everything in getting a new phone so easy - he even found a way to put my old phones’ contents on my new phone regardless of my own negligence in failing to back up. He was personable, professional, and highly skilled at what he does. Thank you so much, Kevin!Lydia Parker02:03 15 May 18Everyone who works here is kind, and willing to answer any questions you may have! I was very happy with my experience there.Julie Cusano18:04 10 May 18Nick did such a great job. He stayed well after closing to help us resolve our carrier issue and was so polite and helpful. Thanks!Alina Perez19:58 19 Apr 18Nick was a huge help in getting me a new phone quickly. super helpful!!Reagan Doucette22:12 17 Mar 18Nick, the representative at the Fenway store, was so helpful. I was upgrading my iPhone and he took the time to look at my account to see how I could save money. The store was not crowded at all allowing an efficient experience. This store also had many promotions going on allowing me to get a great deal on some accessory items. I highly recommend this store!Elizabeth Powers20:51 17 Mar 18Gilberto was knowledgeable, efficient andextremely helpful!Kathleen Fuller18:06 12 Mar 18The sales rep was very helpful and friendlyJacqueline Henderson18:02 05 Mar 18Great place to go for a new phone. They are honest and friendly. Going here was way easier than the mall, I will definitely be back in the future.Clifford Metcalf15:36 24 Feb 18WOW IM AMAZED BEST CUSTOMER SERVICE EVER, they setup my new phone & loaded up all my stuff on to it. Best experience with Verizon everJonathan Garcia15:32 24 Feb 18‹›
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