: 9:00 am - 8:00 pmMon9:00 am - 8:00 pmTue9:00 am - 8:00 pmWed9:00 am - 8:00 pmThu9:00 am - 8:00 pmFri9:00 am - 8:00 pmSat9:00 am - 8:00 pmSun11:00 am - 6:00 pmAddress: 580 Lisbon St, Lisbon Falls, ME 04252
Phone: 207-353-5200Verizon Authorized Retailer in Lisbon Falls, ME Reasons to Shop here!! Trade in your old phone & Get instant credit Friendly & Knowledgeable Staff 14 Day Price Match Guarantee to VerizonWireless.com prices only Dedicated small business support Free account analysis Verizon Authorized Retailer - IM Wireless4.8Based on 107 reviewsSee all reviewsWrite a reviewThe staff really took the time to make sure Read more...
Verizon Authorized Retailer in Lisbon Falls, ME
Reasons to Shop here!!
- Trade in your old phone & Get instant credit
- Friendly & Knowledgeable Staff
- 14 Day Price Match Guarantee to VerizonWireless.com prices only
- Dedicated small business support
- Free account analysis
The staff really took the time to make sure my device was set up correctly and I understood all the features. They made the process fun and exciting. Just the way it should be when buying a new phone
00:23 06 Nov 19
Verizon in Lisbon falls Maine is the bomb. They got me a new phone and they all were amazing!!!
00:09 06 Nov 19
18:17 30 Sep 19
Independent dealer appears knowlegable in cell service
00:02 23 Aug 19
Terry was very knowledgeable of the product and services. She was very pleasant to work with.
04:38 19 Aug 19
I came in needing to make a few changes to my plan and number of lines. Theresa and everyone there were super helpful and pleasant to deal with. They presented all the information and was not overly persistent with selling product I did not want or need. Will definitely go back.
13:15 08 Jul 19
The best hands on experience with local and friendly employees
03:50 14 Jun 19
Received excellent service with Christofer, he took care of all my needs and questions !
22:37 10 Jun 19
Amazing prices amazing customer service just everything was great
22:18 08 Jun 19
Kyle showed a very genuine interest in what I wanted. He spent the time to see that I got the very best deal for my money.
23:16 11 May 19
My day started off rough.... with a whole bunch of unexpected things going wrong! My energy when coming into the store was a lot to deal with. Kyle stayed on top of his game plan, dealing with hard to handle customers and navigated around the issues. I work in customer service and am grateful to those who deal with I am having a rough day kinda folk.Thank you for your patience and getting me in the right direction again.
17:15 11 Mar 19
Isaac and Kyle both went above and beyond helping me out and making sure my new phone was up and running right and everything got changed over for me. This will be the only Verizon we go to for now on!
16:03 24 Feb 19
We went in to upgrade my old 4 year old iPhone. We were greated immediately when we walked in and helped thru the process. Walked out happy an hour later with a new phone, traded in my old, got lots of new accessories. Theresa even put my new screen saver on for me. Seamless process. Everything wiped of my old phone. everything transferred to my new phone. Thank you Theresa!
19:24 17 Feb 19
Kyle was friendly and knowledgeable and had me set up right away no time at all. I was off to my meeting without a hitch. Thank you Kyle 😊
20:34 16 Feb 19
I've been doing business here for about 2 years. As a novice to mobile phone service, they have taught me volumes! Yesterday, I worked with both Isaac and Kyle. I was able to be satisfied with my choices for new service. Isaac cleaned up some potentially damaging apps I had downloaded to my phone. He also looked over my current plan and was able find a few discounts for me. Both guys are super at listening to my concerns and determined the best plan for me. I will visit more often to keep my devices clean and learning a few new tricks. Great job, guys!
06:39 13 Feb 19
Always a great place to go customer service excellent and willing to help you
00:19 05 Feb 19
Excellent customer service here. Kyle was very helpful. He was very patient and answered all my questions. I never felt rushed to complete my transaction. He took the time to show me new things I might be interested in beyond just what I walked into the store for. He made sure my phone was fully functioning and I was comfortable with it before I walked out the door.
18:27 29 Jan 19
Impressive customer experience! I was so very impressed with the commitment to customer satisfaction that Kyle, the manager of the store, provided. He, and his staff, were helpful, informative, polite, and friendly. I don't know if it gets better than that! Kudos Kyle! This will be my go to place for all my Verizon needs.
14:34 07 Jan 19
Kyle is very knowledgeable and every time I have dealt with him has been a pleasant experience he goes above and beyond and hes not a pushy salesperson
00:56 31 Dec 18
Kyle was professional, polite, most helpful and went above and beyond. We purchased three phones and he had to deal with issues from our old phones and did so like a trooper. I will continue using this Verizon in the future. Thanks a bunch Kyle, we all appreciate your diligence.
02:42 26 Nov 18
Always great and willing to answer any questions with there phones.
17:47 24 Oct 18
Very convenient and professional people working at the store they all went out of there way to help you
19:10 05 Oct 18
Everyone was very nice and the transaction was painless.
18:02 30 Sep 18
Received excellent service at Verizon store in Lisbon. The staff at the store were incredibly well-versed with a broad knowledge of options for upgrading my phone.
19:02 13 Sep 18
Great experience. Thank you.
17:10 19 Aug 18
Store Manager Jerod was beyond helpful! He was extremely knowledgeable. It was a pleasure. I will be recommending this Verizon Authorized Dealer to family and friends. I even asked for business cards!
13:20 14 Aug 18
Definitely recommend Kenny. I didn't feel pressured to buy, he answered all my questions and concerns, listened to what I needed and directed me to the two best options, and made switching from an iPhone to android super easy. Thanks again, and I'm loving my Galaxy S9 so far. A+++
22:57 10 Aug 18
Very friendly and helpful
08:04 28 Jul 18
Very helpful. Not pushy. I would go back.
19:32 08 Jul 18
Very professional! Answered any asked questions, friendly, informative, all around good buisness
21:23 14 Jun 18
Professional, friendly, knowledgeable staff. Always willing to help.
14:59 18 May 18
very nice! and understanding
18:07 04 Apr 18
And people are looking for a decent phone or tablet and stuff like that these are the people to look for and they will work with you .
00:52 02 Apr 18
All employees have assisted me with the purchase and set up of a new phone. They were friendly, pleasant and knowledgeable. They were patient and answered all questions I asked
18:09 08 Mar 18
Great customer service. Jacob and everyone else are great!!!
Be Made Whole
13:01 03 Mar 18
I stopped in the store today after a very unsatisfactory visit to the Auburn Verizon store for assistance with my brand new phone. I acknowledge my technology limitations and wanted help with a new problem of pop up ads taking over my screen at log in. The two young men were pleasant, respectful, and most helpful. They successfully removed the pesky new pop ups. They even helped remove an application that the Auburn representative placed on my phone which simply made my problem worse. I will be taking all of my business to this location. I only use the Auburn one as it is near to work, but the service there does not even begin to compare. I highly recommend this location and these technicians! No longer annoyed!
19:37 01 Mar 18
Kenneth had a good sense of humor, stayed on task (I'm a drifter), and had excellent product & service knowledge. I felt he genuinely wanted to help me find just the right products for my needs, he is honest and friendly. The other staff were equally friendly, helped each other out, too. I'm glad we went there, I felt confident of their expertise.
18:14 25 Feb 18
Store was wonderful, very clean. Rodney and Kenny helped out my wife and I while she was pursuing potentially upgrading a phone. Very knowledgable. We ended up not upgrading because of outside circumstances but we would definitly return at a different time in the future.
04:11 23 Jan 18
I went there and it was awesome. Quick service. Friendly. And helped me out with every thing super fast. Was the quickest I have ever been in and out of a phone store
15:04 18 Jan 18
CARMEN AND KENNY WERE GREAT... IT BECAME VERY BUSY WHILE I WAS THERE BUT THEY GREETED EVERY CUSTOMER...
P M DUMAIS
01:51 01 Jan 18
Excellent experience she had a lot of patience for me
20:57 30 Dec 17
Amazing service and always very nice!
20:14 29 Dec 17
The managers were awesome helping us set up a plan. They kept things right in our budget. You want a good experience, go here!
23:40 03 Dec 17
About 10 days go I was having some difficulty with my phone and I couldn't figure out what I had done to mess it up. I went inside and was greeted by Eric. Eric was very knowledgeable and explained things in a way I could easily understand(I am not tech savvy). After spending nearly an hour and a half with me, which he did not have to do, I left with a excellent working knowledge of how to work my phone and all of the settings. Eric thank you. I appreciate the time and patience you took to help me. You have a customer for life in me strictly due to Eric's solid customer service.
21:28 29 Nov 17
Great experience shopping here. Kenny was very helpful and thoroughly explained the phones and other products sold here. Good to know that any issues or questions will be answered by a very knowledgeable and courteous staff.
17:15 28 Nov 17
Carmine was very knowledgeable and helpful with transactions. The new location is helpful also
19:42 25 Nov 17
Eric was a great help! He walked me through all the differences in phones and plans. He helped me get exactly what I needed. Great and friendly service!
23:07 16 Nov 17
Kenny was superb very accommodating. We were behind the times and it took quite a while to get us up to date but was right on it. Answered every question. Great service. Best I've ever had with Verizon.
00:56 17 Oct 17
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