: 9:00 am - 8:00 pmMon9:00 am - 8:00 pmTue9:00 am - 8:00 pmWed9:00 am - 8:00 pmThu9:00 am - 8:00 pmFri9:00 am - 8:00 pmSat9:00 am - 8:00 pmSun11:00 am - 6:00 pmAddress: 15 Thomaston Commons Way. Thomaston Maine 04861
Phone: 207-594-1000Verizon Authorized Retailer in Thomaston, ME Reasons to Shop here!! Trade in your old phone & Get instant credit Friendly & Knowledgeable Staff 14 Day Price Match Guarantee to VerizonWireless.com prices only Dedicated small business support Free account analysis Verizon Authorized Retailer - IM Wireless4.8Based on 152 reviewsSee all reviewsWrite a reviewCame here to get take care of some phone business Read more...
Verizon Authorized Retailer in Thomaston, ME
Reasons to Shop here!!
- Trade in your old phone & Get instant credit
- Friendly & Knowledgeable Staff
- 14 Day Price Match Guarantee to VerizonWireless.com prices only
- Dedicated small business support
- Free account analysis
Came here to get take care of some phone business and guess what, they did it. Very easy visit and the workers know what they are doing. They were friendly and were able to help out with what we needed.
19:19 01 Dec 19
Amazing experience definitely recommend A.J!
19:36 25 Nov 19
My husband and I worked with Jerod in purchasing new iPhones. I’ve been to other Verizon stores and have never been so pleased with the sales associate. Jerod is outgoing and very knowledgeable. Everything was explained in detail. 1 to 10 I would have to say this experience was a ten.
20:53 04 Nov 19
Shelbe was very knowledgeable, friendly and made the process of getting a new phone quick and easy! Thanks Shelbe!
17:58 09 Oct 19
Got a new phone. $150 bucks. Big upgrade for me. But not all my contacts transferred. Hmmmm
01:16 02 Oct 19
Shelbe was super nice, really friendly and knew her stuff.
22:08 01 Sep 19
Staff is friendly & knowledgeable. Willing to help with problems. Nice clean space, good parking.
01:08 19 Aug 19
Jared done an amazing job with helping me get a new phone I love my new Google pixel XL 3 thank you Jared he was very kind
22:51 17 Aug 19
Jerod was the only clerk on duty that morning, but he treated me as if I were the only customer in the store. I appreciated his honesty and helpfulness.
18:03 11 Aug 19
Good service and phone is amazing! 😍
14:10 09 Aug 19
Lyric is dope af, and she helped me pick out the best calculator .
20:48 04 Aug 19
Was very happy with the service I was given, the team at this location was very helpful, =D
18:29 26 Jul 19
Thank you all for the GREAT customer service!
02:14 18 Jul 19
I was very pleased,with the help Lyric gave me and her associate also,thank you so much!!😀😀😀
03:16 12 Jul 19
They have phones! There are a few great staff here. I always walk away with what I want and they only pay attention to my needs during my entire vist.
21:50 16 Jun 19
I went into the store both Tuesday and Wednesday evenings. The first day, I explained my issues and Jerod went over everything in detail. He gave me wonderful advice. His extensive knowledge of the products, his professionalism, and his friendly demeanor convinced me to switch carriers. The second day I was waited on by two girls, they were both professional and friendly. Very helpful. I'm so glad I switched to Verizon!
13:20 30 May 19
The service I received was friendly and saved me money. I went in knowing that I needed a new phone. I didn't expect that before I left they would save me money on my monthly bill. That's exactly what they did. They reviewed my account and showed me how I could save some money.
15:07 23 May 19
Evelyn was great, made it quick and simple just how I like it!
03:08 23 May 19
I apologize if I'm misspelling her name but Evylne was incredibly knowledgable and handled the process of replacing my older phone expertly.
17:21 19 May 19
Shelby is the only one I will do business with. No offense to other employee but Shelby is the best on there
16:49 30 Mar 19
16:15 12 Feb 19
Was very helpful and solved my problem quickly !
20:54 10 Feb 19
Logan was great and knew her stuff
15:56 03 Jan 19
Very friendly. Patience. Nice job done.
17:16 24 Oct 18
My wife and I happened to work with Shelbe to upgrade to new iPhones. She did great with making sure that we were able to benefit from the promotions we were eligible for. As well for all the events out of our control, Shelbe had great patience managing all aspects of our upgrade to new iPhones and merging me and my wife’s Verizon accounts.Thank you Shelbe!
21:50 14 Oct 18
Fun team and great options keep it up folks
William Dawe II
18:38 10 Oct 18
Melissa was awesome. My phone broke suddenly, so I came in late with two kids! She was gracious and knowledgeable.
18:14 06 Oct 18
Melissa did great as usual
03:01 20 Aug 18
Alexis was a real big help and I definitely recommend her
22:54 12 Aug 18
Melissa and all the people here are the reason this is my favorite Verizon store now. She helped me find the perfect phone for me and she was very friendly.
23:33 29 Jul 18
Austin was polite and super helpful .Thanks
23:07 25 Jul 18
We always get amazing service. Everyone is very knowledgeable and helpful and always pleasant to work with 😊👍
20:09 13 Jul 18
Austin was a great help. He is knowledgeable, friendly, competent and kind.
10:31 09 Jul 18
I like we got there when no one else was there, and was greeted by someone who really knew what she was doing. Even as more people arrived they were still greeted and acknowledged.A very pleasant experience from entry to exit.
Blanco Y Blanco Arts
23:19 06 Jul 18
Alexis was wonderful! Explained everything as she did it and even helped pick out my accessories! Super nice
17:03 30 Jun 18
Mark was so fast and accurate with everything we asked. We didn't tell him but we were hoping to catch a movie and only had 1/2 and hour. Mark was able to change my plan, add a line, set up 2 phones and even offered more goods in about 15 mins.He couldn't have done any faster or he would have missed stuff.Awesome job Mark
13:14 05 Jun 18
Alexis at Verizon in Thomaston......you rock!!!
Helen Marie Rogers
19:09 01 Jun 18
09:43 27 May 18
Excellent service in replacing my lost phone. She answered all my questions
22:40 21 May 18
20:02 03 May 18
Very pleasant and detailed.
00:03 28 Mar 18
Mariah met us at the door with a smile. I was able to upgrade my phone even though there was not one in stock in the color I wanted. Mariah was on the phone with a local store and had one in hand within 15 minutes. Overall a smooth and enjoyable experience.
22:04 26 Mar 18
We went in to the Thomaston location yesterday to finally upgrade or ancient Net10 phones of 8 years. We already knew what we wanted but Melissa was able to streamline the process. We took advantage of the BOGO promotion for the Galaxy S9. It was quick, painless and we got exactly what we wanted at a great price! We even got some laughs in the process. I would definitely recommend!
21:07 18 Mar 18
Awesome service, actually in and out faster than I was expecting.
21:03 18 Mar 18
Excellent service with knowledgeable and friendly staff that made upgrading my phone as painless as possible.
22:08 02 Mar 18
I was extremely impressed with the service that I received from the Thomaston Verizon store. I had a difficult technological situation and Iris bent over backwards to resolve my issue and facilitate my purchase. I would definitely recommend this facility.
17:10 18 Jan 18
Thank you to Iris, Abby and Mariah for helping me get a warranty replacement on my iPhone!
21:10 03 Dec 17
Melissa and Abby did a fabulous job helping us switch to Verizon. We had several questions and they helped with new phones, jet packs, and service. We can't say enough about the staff in Thomaston and the excellent service.
15:12 02 Dec 17
I want to thank Melissa for her excellent assistance yesterday when I bought my iPhone 7. Thank you ! Penny Stevens
18:57 25 Nov 17
No waiting.. completely set up what I needed. Much more helpful that any of the corporate stores.
16:22 17 Jun 17
Jean was a help. I got myself and my husband a new phone and a tablet. Thanks again for all the help.
17:06 27 May 17
Jean was awesome got a new iPhone 7 plus from him. He also went above and beyond to help a customer he was working with while I was here to get his spectrum email setup. Wish he would stay in Maine forever.
16:22 18 May 17
Jean was unbelievable, I purchased my phone and no one could figure out my Spectrum Email new server but he took great care of me. I highly recommend the Thomaston Store
16:05 18 May 17
Came in with a broken IPhone 6 and left with a new iPhone 7. Thank you Leo for your hard work this morning
14:22 16 May 17
Jean was a excellent help. Just went in for a quick question and he above and beyond to answer questions I didn't even know I had to ask. Thanks again Jean.
14:13 15 May 17
Mr. Damien did a remarkable job for me 100% plus... Thanks
22:25 27 Apr 17
Damien was very helpful in setting me up with a new plan and new phone , he made me feel I was in a comfortable
18:36 27 Apr 17
Had a terrific experience at verizon with Cody. Was able to reset my phone as it failed to recognize I was now in Maine. He is personable, professional, extremely, knowledge and a pleasure to work with. And my phone is up and running again. Thanks Cody.
17:38 25 Apr 17
Jeremiah Gray has been very helpful every time I have been in.He is very knowledgeable and courteous and willing to go the extra. Always a very Friendly atmosphere. The store looks amazing, very energetic staff and Management team!
21:08 30 Mar 17
Jeremiah was super helpful! He answered all of my questions within minutes! I would strongly suggest this store! Very quick and professional!
20:37 30 Mar 17
Service there is unmatched. Cody got me into an upgraded smart phone for less a month than I was paying for a tracphone. Always nice to go in and have someone treat you like a friend.
19:56 30 Mar 17
I just wanted to say, my time spent at this location was well worth it. For not being a local or a regular at this store, I was treated like a valued customer. Very welcoming attitudes, and helped me save money which is ALWAYS great. Jeremiah is THE MAN!
19:31 30 Mar 17
Amazing people to work with, very educated in their products always fast and friendly.
19:27 30 Mar 17
Always excellent service at this location. All staff members are friendly, helpful, extremely knowledgeable and go out of the way for their customers. I would recommend this location for your wireless communications needs
17:32 30 Mar 17
The Verizon wireless store was Very Very nice
18:36 11 Mar 17
Great service and awesome sales employees. Very knowledgable. I will definitely go again.
22:13 02 Mar 17
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