: 9:00 am - 8:00 pmMon9:00 am - 8:00 pmTue9:00 am - 8:00 pmWed9:00 am - 8:00 pmThu9:00 am - 8:00 pmFri9:00 am - 8:00 pmSat9:00 am - 8:00 pmSun11:00 am - 6:00 pmAddress: 435 Winthrop Ave, Lawrence, MA 01843
Phone: 978-684-2584Verizon Authorized Retailer in North Andover, MA Few reasons to Shop here!! Trade in your old phone & Get instant credit Friendly & Knowledgeable Staff 14 Day Price Match Guarantee to VerizonWireless.com prices only Dedicated small business support Free account analysis Verizon Authorized Retailer - IM Wireless4.8Based on 106 reviewsSee all reviewsWrite a reviewAlec Elwell was an excellent representative for Verizon. Read more...
Verizon Authorized Retailer in North Andover, MA
Few reasons to Shop here!!
- Trade in your old phone & Get instant credit
- Friendly & Knowledgeable Staff
- 14 Day Price Match Guarantee to VerizonWireless.com prices only
- Dedicated small business support
- Free account analysis
Alec Elwell was an excellent representative for Verizon. We could not have been more thrilled by his service and kindness.
02:47 26 Nov 19
Erick was a tremendous help as my old iPhone was experiencing significant difficulties while I was visiting from out of town. I ultimately needed a new model phone and the purchase and transfer of data were quick and professional.
20:22 21 Nov 19
I had an awesome experience with the guy that worked at the I’m Wireless store in AndoverHe went above and beyond for everybody that walked in the store He would ask if it’s all right if he handles the customer that walked inMost of the customers just had questions.
10:51 08 Oct 19
We Normally go to Verizon at Rockingham mall in New Hampshire but we decided to go to a close to home Verizon To see if the waiting would be less than the waiting in the mall, we were very please With Erick's assistance. We had a couple of different decisions To make and it was very nice to see him walk away to give us our space to make our decision, he wasn't pushy and he made suggestions that totally make sense to us. I will make this my go to Verizon establishments, both my husband and I were very pleased with his assistance. Erick has what many people have missing in today's business, excellent customer service!
15:26 15 Sep 19
He was kind and patient, answering my questions.
22:21 26 Jul 19
Top notch dealer!
16:56 24 Jul 19
The boys were great there very helpful!!! No so sure about Verizon's policies when trying to replace a damaged phone. Deductable is now 199.00. Been a wireless customer for over twenty years!!
20:01 15 Jul 19
I am from Michigan. My phone got broken here in Massachusetts while visiting my grandkids. The men here at the Verizon store had me in and out in less than a half hour with a new phone. Very pleasurable to. It's nice to know I can go to a Verizon store in another state in the USA and get the best of service especially as I am blind. Thanks young men. Outstanding job.
15:05 04 Jul 19
He was professional Just an outstanding young man. Great service!
22:18 12 May 19
Jeremy was very helpful and knew what he was doing when I had to buy two phones. He's very customer friendly. Jeremy's the BEST!!!
01:04 20 Mar 19
20:50 13 Nov 18
love this place! Nirav made everything simple and easy for me!
15:07 01 Nov 18
Great knowledge of his phone s and services. Highly recommend going to him.
19:19 29 Oct 18
Best experience I have ever had at a Verizon’s store. Jay was extremely helpful, answered all my questions, and also made my transition to IOS very smooth. Definitely will be back with family and friends!
17:03 28 Oct 18
Jeremy is the best! Very helpful and knowledgeable! I would definitely recommend working with him!
Sharon Varinos Dental
22:36 13 Oct 18
Nirav Was extremely knowledgeable patient and helpful he has my full recommendation
19:14 10 Oct 18
Nirav is a great rep for Verizon
20:35 06 Sep 18
Nirav was very helpful for the entire time and gave great advice on what phone to pick and why.
19:09 05 Sep 18
He was very helpful and knowledgeable
17:02 03 Aug 18
Great experience! Left with everything I needed and a better plan!
20:21 17 Jul 18
Great experience!!! Staff member was super professional , wonder multitasker and very knowledgeable. I came in with a broken phone, and was back up and running in no time.
18:26 07 Jul 18
Great experience, excellent customer service from start to finish
16:05 23 Jun 18
23:27 12 Jun 18
The store at the Loop was a great experience after going to the store on RT 114 in N Andover. The man that waited on me, in Methuen, was professional and helped me beyond satisfaction.
12:38 04 Jun 18
Susan, at the Verizon Store in Lawrence, was very thorough when we went to update our phones. She is very personable & explained everything to us. It was a pleasure meeting her.
19:56 21 Apr 18
23:39 07 Apr 18
Great service! Sunny and Angel went above and beyond to resolve my issue. Thanks!
03:10 05 Mar 18
They have the best service ever
22:08 27 Dec 17
Hardik and his partner (Sonny? maybe? Forgot his name) are a class act. Really great fellas. Extremely knowledgable and have great attitudes. Thanks.
23:01 02 Jul 17
Supee nice anf very knowledgeable on the phones when I went in for an upgrade.
18:01 11 Jun 17
I was impressed with the level of service and how straightforward everyone was as this store. Definitely another level. Keep up the good work.
23:36 15 Mar 17
I came in to ask questions about my wireless bill. They were not only able to save me money on my wireless, they also saved me money when they switched me to FIOS from Comcast. We saved more than 80 a month. Amazing work guys.
03:36 01 Jan 17
I came into solve an issue I had for my wireless service, expected the same headache I usually encounter at cell phone stores. I was pleasantly surprised when my issue was expertly solved by the very professional sales reps. I will be coming back here for all my wireless and home service needs!
03:31 01 Jan 17
My name is Andrew. I buy phones and very happy. Thank you iPhones 7
03:30 01 Jan 17
Hardik was very helpful with his service. Me and my wife got the new iPhone 7 plus. If you need any customer assistance for Verizon wireless he's the go to guy. Thank again Hd
06:01 30 Dec 16
Great Holiday deals and spirit! Janice helped me settle on the new iPhone 7! Definitley will be back with the fam for an upgrade.
19:12 24 Dec 16
Wonderful sales staff, got me out the door with everything I needed. Highly reccomended!
18:55 24 Dec 16
Helpful, helped me get exactly what I needed.
21:33 15 Dec 16
Great service. Very knowledgeable. Highly recommended
21:32 15 Dec 16
Great customer service !!
21:20 15 Dec 16
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