: 9:00 am - 8:00 pmMon9:00 am - 8:00 pmTue9:00 am - 8:00 pmWed9:00 am - 8:00 pmThu9:00 am - 8:00 pmFri9:00 am - 8:00 pmSat9:00 am - 8:00 pmSun11:00 am - 6:00 pmAddress: 361 Main Street, Malden MA 02148
Phone: 781-338-9450Verizon Authorized Retailer in Malden, MA Few reasons to Shop here!! Trade in your old phone & Get instant credit Friendly & Knowledgeable Staff 14 Day Price Match Guarantee to VerizonWireless.com prices only Dedicated small business support Free account analysis Verizon Authorized Wireless & Fios Retailer - IM Wireless3.9Based on 259 reviewsSee all reviewsWrite a reviewNo complaintsJohn Kelleher14:20 13 Jan 20Knowledgeable Read more...
Verizon Authorized Retailer in Malden, MA
Few reasons to Shop here!!
- Trade in your old phone & Get instant credit
- Friendly & Knowledgeable Staff
- 14 Day Price Match Guarantee to VerizonWireless.com prices only
- Dedicated small business support
- Free account analysis
14:20 13 Jan 20
Knowledgeable staff, accommodating and quick service - high social IQ in all interactions, would recommend
20:43 26 Nov 19
Meghan help me to setup my new phone 📱 she did good job 👍 We love her ❤️thank you for everything once again we will see you soon to upgrade more phones
22:52 12 Oct 19
I have a spa called Aura Beauty Lounge downtown Malden and having a Verizon store around the corner is very helpful. This time I went there and Mehgna was so attentions and very very knowledgeable about all the issues I was having with my accountant and off course helped me to solve the problem. Thanks for loving what you do Mehgna!!!
00:34 09 Oct 19
Very knowledgeable staff. I went into to buy a new phone and Rachel made the experience quick and easy for me. Very friendly and went above and beyond with helping me get my screen protector and case on perfectly. I will only ever go to this Verizon from now on. Thank you!
16:26 03 Oct 19
Hinder was nice and very pleasant.... I had a great visit......
00:25 22 Sep 19
Very helpful staff. They made setting up a now wireless plan and phone much faster than I thought.
16:23 14 Sep 19
Good store, has everything it should in it. nice workers
17:31 03 Sep 19
Extremely clean store with everything you need. I picked up a new cable box. Very easy. Call Verizon first and they will have everything ready for you. They sell phones as well. Tough location surrounded by dumps. Difficult to look good where they are but it's beautiful inside. Close your eyes until you get inside. It might help.
19:06 01 Sep 19
The people at this store were 100% more helpful than the employees of the Main Main st Saugus store.
19:06 19 Aug 19
Ummmm you don’t have enough space on here for me describe the way, above 5 Star treatment I received. And she multitasked her big job to others that came in there after me. Even a lady came in to pay her bill, made it an appoint to say hi to her. I’m sorry I can’t remember how to spell her name.🙃She certainly knows the business and products very well too which is a plus these days. She has very good customer service.She was so calm and pleasant if I had a lot of money, I would have purchased items for the heck of it! I would buy to give as 🎁 gifts for others.I’m going through a little rough time at the moment and for the time in there as she assisted me with great options, she certainly made my day! Little does she know, she gave me hope and doesn’t even know it. I left there like I hit the lottery. I would send anyone there. The other staff that was there were very friendly too. I seen people leaving, knowing they was well taken care of. This is my store now! She’s a keeper.Dorothy Satisfied customer
00:13 16 Aug 19
I only go there to pay my home phone or "landline" once a month. However, l can honestly say that the staff is very professional & very helpful to everyone who enters no matter!
14:57 25 Jul 19
My 2 daughters and I had a long and complicated switch to Verizon Wireless, but it was handled with ease and grace. Thanks!
20:53 30 Jun 19
I recently switched from MetroPCS to Verizon. I thought it would be some really difficult project and I would have to be there for a long time trying to get my carrier switch, but no! It took around 10-15 minutes, Service was great! They know just how to treat you!
04:55 18 Jun 19
Fazeel was very professional and discussed all my question straight forward and he was able to convince me even more to switch to Verizon
23:47 12 Apr 19
Great customer service! Made process easy and enjoyable. Thank you!
13:20 04 Apr 19
Very good and andhelpful
03:28 31 Mar 19
So like if you want to cancel your service - call Verizon ahead of time! Its doesn’t work to show up and do this out of the blue. If you takr care of things first - then when you show up at this place – they just scan your equipment with in a minute and it’s all done!
19:34 26 Mar 19
Very friendly, patient and knowledgeable. No pressure
16:29 12 Feb 19
Excelente customer service. Helped me with in 5 minutes of waiting time.
11:12 07 Feb 19
The folks at the store were extremely helpful and knowledgeable about what they do!
16:50 01 Feb 19
Excellent customer service. Quick and efficient!
17:42 15 Jan 19
17:04 27 Dec 18
Nicholas was a pleasure to work with!
16:32 27 Dec 18
The crew was great. I had an issue with my account and they resolved it quickly and efficiently. They also handled a raging three year old with chocolate and professionalism. Please send your business their way.(Traduzido pelo Google)A tripulação foi ótima. Eu tive um problema com a minha conta e eles resolveram de forma rápida e eficiente. Eles também lidaram com uma criança de três anos com chocolate e profissionalismo. Por favor, envie seu negócio para o seu caminho.
18:40 02 Nov 18
The experience at Verizon Malden Ma was very efficient, professional, and helpful. Inder explained everything and took time to process the transfer of data from the old phone to the new one. I was pleased with the service
20:05 31 Oct 18
Jalissa and Meghena were absolutely amazing. Their customer service, patience and fun personalities made this a great experience. If you need an upgrade or help, I recommend this place. I’ll be back in the future for my next upgrade!
17:36 27 Oct 18
Jalissa was awesome and helped me when my phone kicked the bucket.. she was knowledgeable and made the transition to a new phone seamless. I was in and out of the store in 20 minutes. I had tried going to a Verizon store earlier in the day near my work (Salem Nh)and they did not seem to want to help me. As soon as I walked in Jalissa was more than happy to help with my dilemma!
18:04 04 Oct 18
Meghna help me for getting new verizon service and i like it so much. Everything was good and clear. They provide right information and i would like to come back to this store all the time.. thanks a lot once again. 😁😁😁😁
21:24 27 Sep 18
The crew was great. I had an issue with my account and they resolved it quickly and efficiently. They also handled a raging three year old with chocolate and professionalism. Please send your business their way.
18:41 23 Sep 18
She was very helpful pleasant to talk to and stole all my pictures bahahaha thanks
20:41 21 Aug 18
Amazing customer service and knowledgeable staff. I have been to other locations to activate other phones over the years. This place by far is the bestThe true worth of any store owner is to listen, respond and address and issues sent by customers. I can see firsthand that this store has.
20:35 19 Aug 18
Extremely helpful and patient. Took her time to explain the product and transfer information. I felt she went above and beyond. Already recommended her to others.
19:06 15 Aug 18
Jalisa was prompt, knowledgeable, and extremely helpful in helping me select my new phone. I'm extremely happy with her services.
21:53 02 Aug 18
Came in at 745 and they were closing. I needed to pick up new hardware for fios. The representative (King Balin) there was extremely kind and got me hooked up and ready to go within 5 minutes.
23:50 25 Jul 18
Quick and easy place to drop off FiOS equipment.
21:56 14 Jul 18
Too anybody looking to go to a Verizon store this is where you want to go! Go in and ask for King, hands down the best Verizon worker I've ever dealt with! First time I iddnt walk out of a verizon store cussing my head off! He makes sure you get exactly what fits your lifestyle! Couldn't be any happier with my experience!
21:03 08 Jul 18
Meghna was magnificent! She was extremely knowledgeable , patient and kind. She taught me how to handle my account more efficiently and told me to come back any time I needed more help on ANYTHING. She is a terrific employee and a great asset to your company!!!!
16:48 26 Jun 18
Super jobService was great , Meghan is awesome very knowledgeable.She is a great worker,very impressive.
00:30 17 Jun 18
Jalissa could not have been more friendly or helpful.She made upgrading the oldest phone known to man quite a pleasurable experience.10/10
19:12 15 Jun 18
King was very professional and made me feel very comfortable and right at home he was amazing that was my best time purchasing a phone, king was great! Thank you!
01:04 09 May 18
Young girl Meghna took great care of me. Talk me into a great deal. I research while in the store before i purchased. I'm very pleased with the deal I got on my first tablet. I ask her tons of questions and she was able to answer everyone . I normally go to another Verizon store where I know everyone,now it's great to know this place plus no waiting in line. Took me second I walk in and juggled me with other customers no problem,kept a smile on her face the whole time and never once said hold on a second. Made my day
18:10 24 Apr 18
I got a new phone a few days ago and I was very pleased with the service. I thought king was very nice and knew what he was talking about, I will continue to go to this Verizon store in the future. Than you king
18:15 18 Apr 18
The worker I had, Meghna Rani, was very helpful and she definitely knew what she was talking about. I needed a new phone and she helped me pick one out and everything, she was great!
18:05 14 Apr 18
Ask for king great guy
14:24 05 Apr 18
Amazing service from the entire team.
21:21 26 Mar 18
Awesome store I had really good experience with that people They are are friendly and really nice to everyone Young girl Meghna, she did everything for me i went twice a time but every time she help me and try to teach me about my new phone thank you so much dear
21:08 16 Mar 18
Like that I can pay my verizon home service here
17:38 04 Mar 18
Amazing service and staff is awesomeMe and my husband went their and we worked with Meghna. She is awesome. She transferred my stuff really fast. We like her service and we appreciate her One more time big thanks to meghna
00:56 04 Mar 18
I love their serviceMeghna did really good job I appreciated her She did good job
00:51 04 Mar 18
This place is so great‼️ The customer. Serivce was out standing !! And I’m so greatful thank you to everyone and Yes I will be coming back !! Sincerely J’Nai Smallwood 💋💋‼️❤️
18:05 03 Mar 18
Good Parking. In and out quickly. Very pleasant staff
09:57 28 Feb 18
I am so happy with that store’s service I worked with Meghan she had excellent customer service skills, I am very pleased with my experience with her. She did everything very fast and nicely I appreciate her professionalismThanks a lot
00:39 18 Feb 18
Awesome service Pleasure to work with MeghanThank you so much dear
00:33 18 Feb 18
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