location Category: stores
Verizon Authorized Retailer in Hudson, NH
Few reasons to Shop here!!
Kyle was extremely helpful and patient. Kyle was very kind and made sure to double check that everything was as I wanted it to be, in regards to my plan and such. Would recommend this Verizon location.James G03:52 12 Mar 20Hudson is a good store with knowledgable employees.Sonja Lee21:33 30 Jan 20Very knowledgeable people who are very helpful and excellent at what they do.John Martein20:54 05 Jan 20Graham Cunan is absolutely fantastic. Knows his product, doesn't feel the need to oversell, will look for best options to save you money on your account. I have dealt with him roughly 4 times in the past 6 months and have been extremely pleased with his level of customer service! Highly recommend stopping by IM Wireless.Debbie Sheahan14:47 27 Dec 19Great experience upgrading phones! Graham and Chad were so extremely helpful and professional! All the thumbs up to the Verizon in Hudson, NH.alexandra morneau21:56 24 Dec 19If I could give more than 5 stars I would. I went into the store in order to change my plan before my contract ended and both Chad and Paul atempted to have fees dismissed since the contract ended in 3 days. They spent more than 1 hour with the customer service rep. They recommended returning to the store in 3 days in order to avoid early termination fees. I returned in 3 days and Jennifer changed my phone to a plan which better met my needs. I highly recommend visiting the Hudson store for professional service with no high pressured sales.Nancy Morey20:09 20 Dec 19I was assisted by Paul -he was incredibly knowledgeable and friendly. He spent a lot of time making sure I understood everything and had everything I need. I highly recommend the Hudson NH VerizonLisa Pezzarossi18:11 09 Nov 19He helped me with some issues on my new phone (mostly my fault) and made it easier for me. Much easier than being on hold on the Verizon help line phone for 20 minutes waiting to talk to a real person. Thanks.Dale Langa14:58 06 Nov 19Great store. The employee was very helpful.Ryan Chaisson20:25 31 Oct 19My family and I spent a few hours in here switching from t mobile to Verizon and these guys made the process fun and easy . Graham, the manager was very knowledgeable and helped us out so well. This is my go to spot now!Alex Steele21:25 26 Oct 19Graham was awesone. Very knowledgeable. Thanks so much for the great service.Kathi Brock22:46 16 Oct 19Graham was just a real nice guy and was really helpful with setting up my phone, would definitely recommend him to anyone who’s setting up their phone or buying one. All in all stand up guy.Dylan22:40 08 Sep 19Graham was an absolute wizard when it came to purchasing and setting up my new phone. Graham had such a positive and can-do attitude. He even set up a new plan for us which saved us money! Graham's professional approach meant that we had such a pleasant experience. We highly recommend visiting Graham at his Verizon store.Denise George21:59 08 Sep 19Graham gave excellent service with a great attitude.Luxury Dogs21:58 08 Sep 19Graham was very friendly and very knowledgeable!Nicole Hankins13:37 13 Aug 19Yesterday I had the pleasure of working with Ashley. She answered all of our questions and was able to step up my new phone without any headaches and was quick. She made everything easy. Thanks so much for all your help!Krystina Kimmins01:13 22 Jul 19Graham met all of my customer needs. I felt he was very personable and was interested in finding the best needs for me. Despite being a big company, he made it feel like a local friend helping out. As someone who works with people daily, I admired his customer service skills. He absolutely knows his stuff, and I couldn’t be more satisfied.Stephen Bosjlie13:12 15 May 19Graham was awesome. Best customer service and very knowledgeable and helpful. Thank youBeth moore15:57 09 May 19Friendly and helpfulSmileymama Buchanan14:12 06 May 19James was very professional and helped me with the best options for ME!!Highly recommend him!Kim Beliveau13:13 02 May 19Very helpful answered every question to my satisfaction and explained every option availableTom Manning15:19 09 Apr 19So helpful and quick I was in and out of there with my new phone in no time!Jessica Komarek16:53 06 Apr 19Have been doing business exclusively with this location for over 15 years. Although it was a bit spotty here and there over the years, for the most part the service we have received here has been nothing short of outstanding. I can't speak to the chain as a whole, but the Hudson location rocks.Danny Scot19:11 04 Apr 19Very helpful and very understanding to my needsJerry Pelletier13:15 02 Apr 19James spend well over an hour and half with me and was polite, friendly, knowledgeable! I never once felt pressure to buy what I didn’t go in for. He even offered to help this unsavy tech person help set up my smart watch. Went above and beyond! Highly recommend!G McClan22:54 25 Mar 19James was crazy helpful especially after a frustrating morning he was so nice and explained everything to me in a way that was very easy to understand! I will always send people in my area to his store and nowhere else! Caleb was also very nice although he didn’t directly help me he was very knowledgeable of everything too!Bryanna Weatherby16:41 09 Mar 19My phone died unexpectedly on me last night so I had to go in close to closing time to buy a new one (old one wasn't worth saving for me) Caleb was extremely patient with me and answered all my questions regardless how many times I asked the same thing. Buying a new phone was no where in my radar and created a lot of stress for me but he was great and, I have to admit, I love my new phone. Thank you!Andrea LaPlant20:18 22 Jan 19Karissa and Terry were very helpful and nice to talk too! Would recommend this store and them for all your phone needs very pleased with my experiencejames edwards21:52 07 Nov 18Thank you for all the help I recommend u guys to any one that needs help with there phoneJeano Plante21:44 07 Nov 18She so wonderful she so kind and so smartPatricia Sauvageau18:58 20 Oct 18Everyone was very helpful and extremely sweetPatrick Regan18:00 05 Oct 18Very knowledgable and helpful. Great customer serviceRick Sevigny23:22 23 Sep 18Very knowledgeableBarbara Faria20:26 18 Sep 18Great customer service, very friendly and professional. Highly recommend.Thomas Geoffroy16:01 16 Sep 18Delt with Terri today. Needed to exchange a phone. He was very pleasant and helpful. Got great customer service!Jacinthe Statz16:16 13 Sep 18the people at the store were very helpful , we spent two hours there and they didn't try to push any phones on us unfortunately I forgot there names. they even came out to our car to sync the phones to the carJoe statz11:54 13 Sep 18She was great and very personable!!Frank Rockett17:28 19 Aug 18Terry was fantastic, able to creatively get stuff off my phone, despite my screen being completely broken and unreadablejackie Smith20:06 17 Aug 18For starters Niesha was extremely content and couldn’t of cared less about having to stay two hours after close. Especially since we started at 4:30pm. Great attitude, treated me as a person instead of a problem. That type of attitude can open many doors of success. so keep it up. A+++. Thank you.Christopher Carrion02:35 10 Jul 18This Review is long Overdue!!!! But Absolutely, Well Deserved!!!! My Experience at this Particular location Was Extremely Positive. The Representative was Patient, Knowledgeable regarding the Different plans, and with the Phone I Purchased. In Assisting Me, I felt like My needs were Definitely Put First, Thank YouGiovanni Bear14:45 03 Apr 18Always helpful, Very accommodating! Thank you!Karen Brown19:07 27 Feb 18He was very helpful, understanding and quite clear.Joanne Hoyt14:59 19 Feb 18Andy was such a big help setting up my phone he was friendly and politeDorothy MacCarty22:58 17 Feb 18I have nothing but good things to say about this location. They help you right away and don't give you attitude about it. Great staff specially Jon the store manager he deserves a gold metal for his customer service. I will be shopping at this location from now on.MICHAEL GRADIE19:28 17 Feb 18Jon is always there to help!!Suzanne Colozzi17:41 05 Jan 18Awesome experience !!!! Allison fixed my problem within minutes. While Terrence, professionally and easily answered any question I had. I only wish my local Verizon was this competent. I will make the trip from now on to this locationmichael Lloyd21:14 20 Dec 17Jon and Yesenia were extremely helpful and friendly when I purchased my new phone.Joseph Cresta20:45 09 Sep 17I went into this location last week as I was having some issues with my email accounts on my S8. I worked with Jon and he was very helpful and also showed me some features I didn't know that I had on my new phone. Very polite and very knowledgeable about the products. I would go back to have him assist me in any future issues that may arise.Heather Portillo18:01 07 Sep 17We had a great buying experience at this store. The person who helped us was able to answer all our questions and I feel confident that I have purchased a good quality phone. I will definitely be coming back here for my next phone and everyone should go check them out. BEST STORE AROUND!brian White21:06 06 Sep 17I am thoroughly impressed with the level of customer service provided by the staff at this store. At my last visit, Kevin was my agent and totally professional. I highly recommend IM Wireless.Mary Scourick14:04 03 Mar 16My experience at IM Wireless was very postive.I recommend anyone looking to work with professional and experienced Verizon Reps to go to IM Wireless in Hudson NH The employee I worked with was Allyson and she was very patient in explaining all my options. She was professional and was able to answer all my questions.I have had Verizon for my cell phone coverage for many years and always went to the mall for assistance. They were never able to answer my questions and it was always a hassle there.theresa towne21:09 26 Jun 13This place is the best! I went in to purchase a new phone and I was done in less than 30 minutes. Right when you walk in, you feel appreciated and acknowledged with great customer service especially from Sam, the manager! I would recommend this place to all my friends and family for reliable, affordable, and efficient service.Amie Tailor19:37 26 Jun 13Fast Excellent Service and Everyone is extremely friendly.I broke my phone while being awesome and I needed a replacement fast. They were understanding and found creative solutions to help me out. Will be a repeat customer in the future.Kris McKinster16:35 26 Jun 13If I could rate this store 1,000 stars, I would!!! Every single person at this store was nothing but helpful, courteous, and so friendly. Not to mention, and most importantly--knowledgeable!!! I had no idea what I was looking for when I first stepped in the store, and immediately the sales associates were eager and willing to help me, and didn't even get annoyed with my millions of questions about the products. I completely don't agree with the other review about Sam, the owner of the store, being unprofessional and rude. Untrue!!! I spoke to Sam myself, and he was so polite (not mention handsome!) and made sure the other associates took care of me. I will for sure tell all of my friends to come to this store for any phone services they need! Awesome experience, I can't wait to go back!Meaghan Whyland15:21 26 Jun 13The experience I had at the Verizon store in Hudson was awesome!!!! They were professional and prompt, and even got all the bubbles out of my screen protector! I am letting all my friends know on Facebook this IS the place to go to get your next phone!!!!Patrick Collins22:06 20 Jun 13‹›
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