Location Category: stores
Verizon Authorized Retailer in North Andover, MA
Few reasons to Shop here!!
Alec Elwell was an excellent representative for Verizon. We could not have been more thrilled by his service and kindness.Little Lynchy02:47 26 Nov 19Erick was a tremendous help as my old iPhone was experiencing significant difficulties while I was visiting from out of town. I ultimately needed a new model phone and the purchase and transfer of data were quick and professional.Michael Macisso20:22 21 Nov 19I had an awesome experience with the guy that worked at the I’m Wireless store in AndoverHe went above and beyond for everybody that walked in the store He would ask if it’s all right if he handles the customer that walked inMost of the customers just had questions.Frank Velozo10:51 08 Oct 19We Normally go to Verizon at Rockingham mall in New Hampshire but we decided to go to a close to home Verizon To see if the waiting would be less than the waiting in the mall, we were very please With Erick's assistance. We had a couple of different decisions To make and it was very nice to see him walk away to give us our space to make our decision, he wasn't pushy and he made suggestions that totally make sense to us. I will make this my go to Verizon establishments, both my husband and I were very pleased with his assistance. Erick has what many people have missing in today's business, excellent customer service!Wanda Lentine15:26 15 Sep 19He was kind and patient, answering my questions.Linda Corey22:21 26 Jul 19Top notch dealer!Cheryl Peters16:56 24 Jul 19The boys were great there very helpful!!! No so sure about Verizon's policies when trying to replace a damaged phone. Deductable is now 199.00. Been a wireless customer for over twenty years!!Charles Breen20:01 15 Jul 19I am from Michigan. My phone got broken here in Massachusetts while visiting my grandkids. The men here at the Verizon store had me in and out in less than a half hour with a new phone. Very pleasurable to. It's nice to know I can go to a Verizon store in another state in the USA and get the best of service especially as I am blind. Thanks young men. Outstanding job.Robyn Kay15:05 04 Jul 19He was professional Just an outstanding young man. Great service!pat hennessy22:18 12 May 19Jeremy was very helpful and knew what he was doing when I had to buy two phones. He's very customer friendly. Jeremy's the BEST!!!Connor Remley01:04 20 Mar 19Very helpful.Will Schmidt20:50 13 Nov 18love this place! Nirav made everything simple and easy for me!John Sapienza15:07 01 Nov 18Great knowledge of his phone s and services. Highly recommend going to him.Randall Burba19:19 29 Oct 18Best experience I have ever had at a Verizon’s store. Jay was extremely helpful, answered all my questions, and also made my transition to IOS very smooth. Definitely will be back with family and friends!Nidhi Patel17:03 28 Oct 18Jeremy is the best! Very helpful and knowledgeable! I would definitely recommend working with him!Sharon Varinos Dental22:36 13 Oct 18Nirav Was extremely knowledgeable patient and helpful he has my full recommendationAlan Awerman19:14 10 Oct 18Nirav is a great rep for VerizonEllen Maggs20:35 06 Sep 18Nirav was very helpful for the entire time and gave great advice on what phone to pick and why.Adamcflurry19:09 05 Sep 18He was very helpful and knowledgeableThomas Diliegro17:02 03 Aug 18Great experience! Left with everything I needed and a better plan!Alexis Kelly20:21 17 Jul 18Great experience!!! Staff member was super professional , wonder multitasker and very knowledgeable. I came in with a broken phone, and was back up and running in no time.dlkink8018:26 07 Jul 18Great experience, excellent customer service from start to finishrenata Martins16:05 23 Jun 18Great StaffJeffrey Mercedes23:27 12 Jun 18The store at the Loop was a great experience after going to the store on RT 114 in N Andover. The man that waited on me, in Methuen, was professional and helped me beyond satisfaction.Bob Potvin12:38 04 Jun 18Susan, at the Verizon Store in Lawrence, was very thorough when we went to update our phones. She is very personable & explained everything to us. It was a pleasure meeting her.nanato519:56 21 Apr 18Awesome staff!Chris Renner23:39 07 Apr 18Great service! Sunny and Angel went above and beyond to resolve my issue. Thanks!Firdosh Lohar03:10 05 Mar 18They have the best service everRamesh Patel22:08 27 Dec 17Hardik and his partner (Sonny? maybe? Forgot his name) are a class act. Really great fellas. Extremely knowledgable and have great attitudes. Thanks.Rodney Benjamin23:01 02 Jul 17Supee nice anf very knowledgeable on the phones when I went in for an upgrade.Lacey Kelly18:01 11 Jun 17I was impressed with the level of service and how straightforward everyone was as this store. Definitely another level. Keep up the good work.Zak Sullivan23:36 15 Mar 17I came in to ask questions about my wireless bill. They were not only able to save me money on my wireless, they also saved me money when they switched me to FIOS from Comcast. We saved more than 80 a month. Amazing work guys.Ryan Kenney03:36 01 Jan 17I came into solve an issue I had for my wireless service, expected the same headache I usually encounter at cell phone stores. I was pleasantly surprised when my issue was expertly solved by the very professional sales reps. I will be coming back here for all my wireless and home service needs!Ernest Nigro03:31 01 Jan 17My name is Andrew. I buy phones and very happy. Thank you iPhones 7Andrew Tierno03:30 01 Jan 17Hardik was very helpful with his service. Me and my wife got the new iPhone 7 plus. If you need any customer assistance for Verizon wireless he's the go to guy. Thank again HdJon Suarez06:01 30 Dec 16Great Holiday deals and spirit! Janice helped me settle on the new iPhone 7! Definitley will be back with the fam for an upgrade.Syed Ibrahim19:12 24 Dec 16Wonderful sales staff, got me out the door with everything I needed. Highly reccomended!Mike Quinn18:55 24 Dec 16Helpful, helped me get exactly what I needed.Glen Richardson21:33 15 Dec 16Great service. Very knowledgeable. Highly recommendedDanny Yu21:32 15 Dec 16Great customer service !!Danny C21:20 15 Dec 16‹›
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