location Category: stores
Verizon Authorized Retailer in Peabody, MA
Few reasons to Shop here!!
this is my VerizonWireless company ExcellentMiguel Valentin12:12 10 Aug 19I was more than pleased with my experience at this Verizon store. The young man who waited on me was extremely knowledgeable about the various phones and also all the various service options available to me. I felt absolutely no pressure during my entire visit which lasted almost 2 hours. He explained things in detail and looked over my usage history in order to make suggestions regarding what service package would be best for me. He even came out to my car to set up Bluetooth for me. Fabulous experience.... I would highly recommend this store and particularly this young man named Peter..... he is a wonderful credit to Verizon!Betty Anne Ritcey18:31 05 Aug 19Excellent experience purchasing a new phone. Nicholas was extremely knowledgeable and patient with answering all my questions. I would return to this location in the future!Ali Pasquale12:54 02 May 19Phillip was awesome! He saved my day..he some how transferred all of my info from my broken phone to my new one. I dropped my phone. There was a little dot of what looked ink. It spread all througout the screen. I couldn't see most of the buttons or use the phone. Idk how he pulled it off..but he did. He was really patient because i was really freaking out. He handled it..(me,lol) perfectly. I couldn't have been happier!!! I love my new phone. I go to that Verizon on rt 1s on purpose because i get great service there! Thank you Phillip!!😊Steffanie Fahey09:49 16 Apr 19Philip was extremely knowledgeable of the products and process, helpful, insightful as well as accommodating to my needs and patient with all my questions. Great experience and highly recommend him. The store was very clean, organized, well lit, and nicely setup.Nick Coccimiglio17:40 04 Apr 19A solid store with helpful and welcoming staffDonnie Murray19:56 30 Nov 18The easier phone process I’ve ever had. This place is clean and efficient.. and most of all extremely helpful and knowledgeable.. King went above and beyond to help me out and i will def be back there for all my phone needs!Jennifer P19:47 28 Oct 18I held off as long as I could to upgrade my phone, because really it's almost worse than buying a car. So I broke down and decided, this is the day. I called the Verizon store on rt 1, and A very friendly voice answered the phone. Chris said he had the phone I wanted in stock, so after I spent 2 hours at home transferring my many, many..many pictures onto my memory card, I headed over there. Right away I felt at home with Chris, like I've known him all my life! He was very helpful,very informative, and made the whole experience better than what I was expecting! I highly recommend his expertise, and will definitely go back there again! P.S. he told me that Jeff (another employee) is a nice guy too!Pamela Swanson23:12 24 Aug 18Met Heather at this store. She is terrific and knows what she is doing with phones and can explain things in a down to earth manner. Worth the trip.Hal Spector14:51 13 Aug 18HEATHER WAS VERY HELPFUL.SHE TOK CARE OF ALL MY NEEDS.I WOULD RECOMMEND HER TO EVERYONEPaula Scherzinger20:10 27 Jun 18David was helpful throughout the process even when we ran into some problems with porting phone numbers. He was able to resolve the issue and clearly explain why it was occurringJesse Rykerson05:22 11 May 18Great staff at this location!Julie Carlson19:28 09 Apr 18Nashaly Santana was fantastic. She was very knowledgeable of all the phones. She explained all of my options and was so patient with my questions. I would highly recommend visiting this new and beautiful store.Beth Sorg20:39 10 Mar 18Jeff and David were awesome. They were professional and knowledgable. They were extremely patient while i went back and forth between options. They were also very helpful and dedicated to helping me resolve an issue i was having with transferring certain data between operating systems.glenn leary23:18 28 Feb 18Excellent Jeff Jones did a super job, very professional thanksTom Smith20:18 26 Feb 18Great customer service from nashaly was the best sat through two whole I phone backups being patient and helpful.mike ryan19:44 21 Feb 18Great place for you wireless solution. Very helpful staff. Highly recommendDavid James01:13 11 Feb 18Nashaly and Dave were very helpful great service!Ralph Mastrangelo16:53 10 Feb 18Jeff Jones did a great job. It's a new store and the whole team there was friendly and helpful. I've been to other stores that were not so helpful, but this is probably the best experience I've had at a Verizon store. Thanks Team Verizon Peabody!Cory Frommer21:19 03 Feb 18DAVID AND Jeff gave me great service. .Thank you. RobertRobert laport23:56 02 Feb 18I have had awful luck finding a screen protector for my galaxy s7. I walked in and asked and within 10 minutes they had the nano protector on my phone and ready to go. Great service and very knowledgeable.Nick Damato21:13 02 Feb 18David was excellent, you should have have him train everyone else on product knowledge, professionalism and customer service. None better!!NL T16:23 02 Feb 18Dave was amazing,patient,thorough,and ever so professional. He explained everything and demonstrated how everything worked. I will definitely refer this store to my friendsBetsy Mariere20:32 29 Jan 18‹›
- Trade in your old phone & Get instant credit
- Friendly & Knowledgeable Staff
- Free Training Classes and Workshop for our customers
- 14 Day Price Match Guarantee to VerizonWireless.com prices only
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