Verizon Authorized Retailer in Rindge, NH

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Verizon Authorized Retailer - IM Wireless

4.9

Based on 262 reviews

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Everytime I have gone in for any updates or upgrades for my phones, the guys have been extremely helpful and happy to help me with the best options. They're extremely knowledgeable about the new up and coming technology out there. Andrew today helped me upgrade early l, since my phone was obsolete and I had a cracked screen protector. We picked out a new phone and comparable accessories to what I originally was using. I recommend Andrew and the rest of the guy's at IM Wireless, thanks for being in Rindge!

Rochelle Misner

23:06 07 Mar 20

Wonderful experience!! Professional and highly recommend this Verizon store!!

Joanne Pasquarosa

20:56 04 Mar 20

Luis did a great job helping us correct the name on my phone that just listed the primary account holder. He took the time to explain options & assisted us with the change. Also he helped as we shopped for accessories. So great to have a store in Rindge!Just got a new phone and Chris did a great job explaining our options and getting us set up with the new phone. Great job and love the Rindge store.

laurie alden

00:44 23 Feb 20

Andrew was very helpful and patient with me. I'm a technophobe but Drew made the process very pleasant and he matched me to a phone I like very much. I think the phone likes me too. 😉

Craig Hoyt

20:03 30 Jan 20

Very helpful staff. Inventory was a bit lacking.

Janet Lee

15:04 10 Jan 20

Jacob was very pleasant and helpful getting my new phone up and running. I needed to replace mine that broke on Christmas, I had no voice and he was very patient with me and very accommodating. He got everything transferred from my old phone to my new one , made sure I had all the necessary accessories and protection plan and got me on my way in no time flat. I have always had a good experience at this store. I highly recommend them.

Katy Trick

15:20 08 Jan 20

Very knowledgeable and knew what I needed. I would go here for now on.

Barackmycat

20:50 05 Jan 20

Loved the personal time and the amount of time Andrew spent with me. He answered all the questions and directed me in a very sound purchase of a new phone!

Barbara Goodwin

21:44 04 Jan 20

Best Verizon

Joseph Gallant

21:56 09 Dec 19

Great hard working young man,we switched from at&t to Verizon. John was very helpful as well as knowledgeable with plans and phones. Highly recommend him to help out with phone services.

Mauricio Benavides

17:34 08 Dec 19

Jaffrey is the place to go usually no wait

Dylan Crouse

01:23 19 Nov 19

The workers here were kind, and friendly and went out of their way to make me feel comfortable with my purchase.I had Andrew just recently, and he was absolutely amazing. With the anxiety of purchasing a brand new phone, he talked me through the process, and made it easy for me to understand and feel good about my purchase. Thanks Andrew!

Abby Sherlock

19:10 08 Nov 19

JAMES and Andrew are an awesome crew. I had an issue with my IPhone XR and within minutes JAMES had the problem corrected..I highly recommend this store for all your Verizon needs..Thanks guysJim

Jim Milardo

20:35 07 Nov 19

THE BEST OF THE BEST.!!!

Michael Mika

22:21 05 Nov 19

My phone is smashed cracked and full of holes. When I finally decide to purchase a new one I will definitely be shopping here. Can’t say enough good things about the staff and owners.

David Amirault

13:22 01 Nov 19

I usually don’t write reviews but I don’t know how anyone can have a complaint about this store or this staff. I could write an essay here but just trust me when I say they are honest, informative and helpful. I won’t be shopping anywhere else.

Mike H

23:44 18 Oct 19

I have had multiple good experiences at this store. I found the Keene Verizon to be rude, so I drove out to Jaffrey, and Andrew Elliot got me two phones and a smart watch. I highly recommend going to see him!

Thomas Gordon

22:25 16 Oct 19

I met a very nice young gentleman named Andrew Elliott the other day in the Rindge store and he was able to ease my unsettled mind about some issues I was having. What an informative, knowledgeable, and courteous guy! I am not the easiest guy to deal with sometimes and he handled me very well.. he is now my go to guy! Probably wont have anymore issues now but if I do I will go to him for sure! Thanks Andrew!! Sincerely, Jeremy .... valued customer.

Jeremy Partridge

18:44 16 Oct 19

I just stopped into the store today to ask for help with a few problems I was having with my phone and ask a few questions. I was helped by Jacob and he knew exactly what to look for first and corrected the problem I was having very quickly! He answered all my questions as well. Jacob was so welcoming and made me feel like my small problems were important. A few weeks ago I stopped in and spoke with Chris. I was trying to be prepared for the news that I would have no choice but to upgrade my phone. After Chris assessed the situation, I was pleasantly surprised when he told me, my phone was fine, no need to spend money upgrading and he fixed the problem. I can't say enough about these guys. They are enthusiastic and take pride in what they do. Taking the time to do the right thing - putting the customer first. It is refreshing to find kind, caring and people with integrity in this type of business. We are so blessed to have them in Rindge.

Beth Clark

19:58 13 Oct 19

Had a new phone set up by Jacob yesterday, quick and easy, Thanks!!

Amanda Moran

21:17 10 Oct 19

Andrew Elliot helped me today and he was a fantastic help! He is upbeat, patient and explained everything so I know all of the features of my new phone. He was happy to answer any and all my questions overall awesome experience! Jacob also was helpful they both worked as a team to help me and other customers making the shopping experience diligent and easy!

Jaida Silamba

15:55 03 Oct 19

Jacob was such a pleasure to work with at Rindge location. Out of this way friendly to make me comfortable and his knowledge and experience was more than I could ask for. I will deal with him from here on out! Very professional.

Gina Crowley

22:09 29 Sep 19

I have NEVER left the Rindge NH Verszon store without a smile on my face. Every employee there has always been courteous and respectful of my lack of IT knowledge. They have never made me feel like I should have know better. The have always welcomed me back with the smallest question. A VERY POSITIVE ENVIRONMENT!

Sharon Ricard

17:00 29 Sep 19

Jacob was great. People have told me that the Rindge store is the best Verizon and now I know why. Make the trip it’s worth it 😎

Debra Hanninen

18:23 28 Sep 19

I bought my first iPad from Drew. He was kind, enthusiastic, and easy going. He has a ton of knowledge and I look forward to buying new phones from him when I can upgrade.

Jessica Hendelman

17:35 27 Sep 19

Andrew was extremely helpful and had a big smile on his face the whole time. Couldn't ask for better customer service.

Raven Gill

18:05 16 Sep 19

Cell phone shopping is stressful. Not here though! I had the best cell phone buying experience ever at the Rindge Verizon wireless. I had all my questions answered, I did not feel pressured, everything was taken care for me. Old school great customer service with a smile. Thank you Andrew for all of your help! I highly recommend this Verizon store!

Jennifer Berg

22:23 15 Sep 19

These guys are the most competent and friendly staff I've ever had at a phone store. We use them for all of our cell phones. John and Jim are great guys. I highly recommend them!

Rodney Seppala

16:55 09 Sep 19

Found the sales person very helpful and knowledgeable. He even took the time to help me when I went back later with a problem

Henry Woods

15:23 09 Sep 19

Fair on price, took the time to help us even though we had a minor issue! Could've easily dismissed our problem. Thank you for the great service.

J T

21:50 29 Aug 19

Went into Verizon today. We got to work with Chris W. He was amazing. We were driving around the area trying to find help with my phone. Both ATT and Verizon in Keene turned our business down. Chris was thorough and honest. He helped us with our phone and even followed to open the door for us on our way out. Great service here in Rindge.

Tyler Deiana

22:06 24 Aug 19

Chris knew his products, and got me the best deal for a Galaxy 9+ after my Galaxy 7 Edge became too lame to use any longer. Waiting for the 5G to have some time in the market too knock out the bugs and this option seems to work the best in the interim. Thanks Chris, was fun talking sailing with you during the sales process. Fair winds ~~~_/)~~~

Jo Ann Mathieu

15:29 23 Aug 19

Andrew went above and beyond he even helped me to connect my phone to my car so I can now be hands free. I would recommend the Verizon store in Rindge if you want excellent service. Great job

Barbara Pollak

03:25 16 Aug 19

Christopher Wilkins is the most helpful and knowledgeable Verizon representative. He went above and beyond to help us out. He even stayed late to help. The store is very clean and organized, roomy with places to sit as you wait and tv to watch with snacks available. I always went to the Keene store but now this Rindge store is my go to for any problems or questions.

aKathy Gibbs

21:20 03 Aug 19

The Verizon store in Rindge is AMAZING!! I came in with phone issues and Chris was wonderful. As someone who is older and does not always understand technology, he made me feel comfortable and I did not feel like a silly person! THIS store ROCKS! THANK-YOU!!

Barbara Kaufmann

14:26 30 Jul 19

The people there are awesome, they are very courteous and helpful. They take the time to go over any device your looking at or any questions you may have. If they don't know the answer they will get it for you. You are acknowledged from the time you enter the store until you leave. They have excellent customer service .

James Dunton

16:00 29 Jul 19

James was awesome. Super helpful and very nice.

Sarah Faulkner

16:08 28 Jul 19

It made my transition to a smartphone enjoyable some of the best customer service I have ever experienced

Steve Lennon

20:26 22 Jul 19

Andrew was very helpful and professional in helping me set up my new phone and get started with my new account! He was the best!!

Crystal Dodge

03:33 01 Jul 19

I asked for a simple phone with talking GPS feature. I am very happy I used my gps today I'm very happy.

Laura Wallace

00:45 24 Jun 19

Luis was amazing he took the time to transfer all of my files from my old phone to my new one, he was very patient and friendly in helping me with the functions on my new phone I am very happy with all of his help!

Tracy Roberts

20:48 16 Jun 19

Amazing staff! Chris Wilkins is fantastic! Perfect gentleman and helped me out with a transfer! Will totally go there again. Job well done!

Julie Zahn

18:04 13 Jun 19

Very knowledgeable and took time to answer all my questions. Also offered his assistance to answer any questions I may have later.

Marsha Charest

14:36 11 Jun 19

Luis Alvarez was able to transfer us from one carrier over to Verizon with ease and he was very patient with my tech-illiterate mother with all her questions. He got us 3 good new phones (while fielding many questions from my mother and myself as we decided which phones were best) at an amazing discount and was overall very helpful the entire time. His observation skills ended up saving me as I forgot to take my SD card out of my old phone when I traded it in. He checked and had it ready for me when I ran, 30 min later, back the second I realized. 5/5 would recommend, AMAZING customer service.

Ryn Lubin

22:54 06 Jun 19

Drew is just the best when it comes to sales and service. It's always a pleasure doing business with Drew! And I'm glad your Verizon store is just down the road a bit and around the corner _ so convenient! Thanks for being there when I need help (as a senior)!

Phil Hill

23:40 04 Jun 19

The service was very good and they always gave me time to choose and think about what I wanted, the employees were very kind as well!

xXSkalabarXx !

19:39 04 Jun 19

Great staff!

Richard Bianchino

02:59 12 May 19

I had wonderful service from Chris.He was very helpful.

Pat McKinney

23:08 10 May 19

Andrew was very helpful clearly knew products and services and willing to relay this in terms I could understand with ease.His personal presentation was professional and gave confidence in speaking with him.

Alexis Mitchell

17:36 05 May 19

Christopher Wilkins here at the Rindge Verizon store location gave a superb customer service. Very patient and helped me changing my phone number to my new phone. Even though it took couple hours on the phone but he saw it to the end until it was all set including resetting my password and showed me how to work my phone. A very pleasant young man and made sure all my questions and concerns were resolved before I left the store. Thank you a million Chris!

Yvette Herrmannsdorfer

23:34 10 Apr 19

Went into the store hoping to swap carriers. Explained my situation and how unsatisfied I was with current carrier to Chris. Without question or haggling, he started the process. A couple of hours later my wife and I both walked out happy with new phones. Chris was definitely helpful and a delight to work with, his attention was on us the whole time. Definitely will continue to do business with the Rindge verizon team. Thanks Chris!

Benjamin Rediker

15:31 31 Mar 19

Helpful and good service

Jonathan Grier

23:16 27 Mar 19

James was very helpful, knowledgable and patient with the needs of my wife and I.

Dan Madru

23:00 24 Mar 19

Been to this one multiple times. Everyone there is great. Great service. Great customer service.

Phillipe Leng

23:05 21 Mar 19

Always a breeze buying a new phone here. Awesome knowledgable staff that I can actually talk tech with.

Jeremy Richard

23:39 14 Mar 19

These guys are extremely professional. Always a pleasure to work with.

Johnny Kadlik

13:51 14 Mar 19

Everytime I come to this Verizon I'm in and out without any problems. This time Chris helped me get my new phone and helped me with getting my old one turned in!

Kimberley Salvatore

22:46 13 Mar 19

Drew is a real techy nerd, which well suits him for his position. In addition to being very knowledgeable, he is very sociable and courteous. the store is fortunate in having him, and Maggie and I have appreciated his help with our two new phones.

Al Brogdon

04:11 10 Mar 19

My first experience at Verizon store in Rindge was easy and friendly. John was extremely knowledgeable and professional. Everyone was pleasant, store has everything you may need. If you haven’t stopped in yet, you’re in for a treat.

Maureen Duguay

21:05 08 Mar 19

I had the pleasure of having met Drew. He was excellent. Very informative without being pushy. Excellent all around!!!!

Sandy Healy

16:02 08 Mar 19

Fun people! Always great help!

Spencer Gentile

19:58 07 Mar 19

The service was awesome. I will reccomend Chris Wilkins to my family and friends because of the service he gave us alone, helping explaining our new phones and help setting them up.

Gail DuFresne

20:39 02 Mar 19

Best HELP for new user you could hope for.

Kevin Martin

18:20 24 Feb 19

extremely friendly staff, and motivated to get you the best offers and make sure you are happy with your service. Just switched over from AT&T and never looking back. Big shout out to Andrew at the Rindge store who was amazing and helped my sister and I switch over with no hassle. Very upfront about everything like charges and fees, have us exactly what we needed to know and estimated our first bills. Highly recommended 😊

Meghan E

16:04 24 Feb 19

The best Verizon wireless I have ever been at. Nicholas hornak and Andrew Elliot had the best customer service. Super friendly and polite. Go to this Verizon!

Cassandra Benavides

00:18 14 Feb 19

Awesome love my new phone thank you 👍

Janice Wolf

17:19 11 Feb 19

Thank you, Drew!You made switching phones quick,easy,and fast!!

Christie Caron

00:36 04 Feb 19

This my wife's and mine first smart phone. James was very helpful and patient with us. He answered all of our questions. He is awesome!

David Schrader

18:37 29 Jan 19

Luis did a great job! Very friendly and knowledgeable. Kid friendly with snacks and beverages. Thanks for the help!

Michael Babineau

18:37 26 Jan 19

Awesome job and help from Chris here at the Verizon store here in Rindge NH

darren Wheeler

00:26 26 Jan 19

Verizon at Rindge NH reflects what truly great quality customer service should be. Drew and John were amazing in helping us to choose a new phone and save money. This verizon store should be a role model for everyone serving the public. Staff is knowledgeable, kind and work well together. How refreshing!!!

Diana Kamila

23:27 24 Jan 19

To the guy that helped me with my phone yesterday you are so hot😂

Monica Martino

15:43 24 Jan 19

I purchased my new iPhone from the Verizon Wireless store in Rindge NH. The Verizon wireless associate I worked with was Drew Elliot. I had a very pleasant experience from start to finish. Drew set up my new phone and walked me thru new features on how to use it. Great experience there. Definitely worth 5 stars and more. John Minahan worked with me while I was picking out my phone, John is an encyclopedia of information. He made the choice for me very easy to make. He and the Rindge NH store gets a 5+ in my book.

Elaine DEL SIGNORE

18:50 19 Jan 19

Today I bought a new iPhone 10 at this Verizon store. I was very impressed with the customer service and the high level of knowledge of the staff. Its location is super convenient as it's next door to Market Basket and just down the road from Walmart. I was helped by two gentlemen who were personable, professional, and polite. One young man, Chris, knew his way around every aspect of transferring my data, and arranging for a trade in of my iPhone 7Plus. The entire operation was seamless from start to finish. I left knowing that I could contact them if I had a question of any kind. This is not just your basic Verizon phone store. It's definitely a cut above x 100.

Linda Grant

05:10 17 Jan 19

I had the pleasure of working with James M. this morning. He was so nice and very helpful. I was in and out of there in no time. Best service I’ve had anywhere in a while! Recommend this store to everyone!

sam scipione

17:56 15 Jan 19

Wonderful staff and Always such a big help without feeling rushed .Very polite to us Seniors and they are Gentlemen !! Recommend that store highly.

Gail S Sousa

21:41 13 Jan 19

Christopher Wilkins at the Rindge, NH, Verizon store is completely 5 star! He was so helpful, efficient, pleasant, conversant without being overbearing, and simply perfect to deal with. There was no pressure to buy yet I surely would purchase from him if needed. His product awareness and knowledge may have been masked by his ease of handling things. I predict a great business, people-oriented career in his future!

Anne Griffin

22:59 29 Dec 18

James had his hands full, with my wife and myself. We are not tech savvy. We came in for a new cellphone for my wife. After a two hour free education, We had bought two new cellphones, and we're headed to lunch. When we returned our phones were already all upgraded with our information. James then took more time, and set up the phones to the car bluetBlue.As we left James reminded us to stop in anytime with questions. Best service we have ever gotten from Verizon period. Thank you James!

Lloyd Wentzell

01:08 28 Dec 18

Andrew (Drew) was very helpful in helping us upgrade two of our phones and fixing issues that another store left us with. Thank you.

Therese Packard

16:09 27 Dec 18

Luis Alvarez was exceptional. He greeted me at the door with a smile and immediately asked how he could help me. He was extremely knowledgeable and patient as he listened to my problem. I will definitely come back here next time I need to purchase a phone, iPad or require technical assistance.

Alice Wolfe

14:55 22 Dec 18

I just got a new IPhone XR for an early Christmas present. We went into the store to get my new phone set up and trade my old phone with my Mom’s. We were helped by Christopher Wilkins. Christopher has excellent customer service skills - he is very courteous, friendly and knowledgeable about iPhones. He answered all of our questions and was very efficient and organized throughout the process. Our family is extremely pleased with the customer service we just recently received from Christopher and also for prior visits to this store. Everyone we’ve dealt with at this store is amazing, we highly recommend IM Wireless in Rindge, NH!!!

anna f

00:33 09 Dec 18

Great experience with Christopher!! Made this change a great pleasure!!!!!

pattiosimo

22:28 26 Nov 18

Chris and the staff were absolutely amazing!

Donna Campbell

20:08 23 Nov 18

Chris was extremely helpful.very pleasant. Great customer service all around!👍🏻👍🏻👍🏻

Kim Ries

17:10 23 Nov 18

Great service. Chris was pleasant and helpful. An asset to Verizon.

Bruce Whitney

16:07 03 Nov 18

Very helpful didn't really push enything, just tried to get me to understand the options available to me and i got just want I asked for. in timely fashion not rushing very on top of the situation

Dan moran

16:38 21 Oct 18

John got me in and out when upgrading to my new iPhone Xs Max. Quick and nice staff, no rushing into anything involved. Plan to carry out any other phone-related services here.

Connor Murphyu

18:50 13 Oct 18

Outstanding service, very friendly and knowledgeable. This is the best Verizon store we have been to. They take the time to make sure your phone is perfect, explaining helpful details. Well worth the ride to NH for a new phone, and no taxes!

Heidi and Tom Cross

15:14 08 Oct 18

James was very personable, cheerful, knowledgeable, friendly and helpful. He was very empathetic about my phone getting stolen and he was so patient given I had two young children and an infant all causing distraction and making lots of noise. He got us taken care of quickly and he wasn’t overbearing at all. It was a very pleasant experience and I’m very impressed with the service I received.

RACHEL JAGODOWSKI

16:08 02 Oct 18

Customer satisfaction was top priority

kurt miner

23:23 01 Oct 18

James was wonderful.He explained everything and was very patient with us.

Diane

21:38 14 Sep 18

I had a great experience today at the Rindge Verizon store. It was great, first that I could go to a store in my local town. Louis was a huge help in helping me pick out the right phone for my job needs and personal needs. They gave me all my options and never rushed me into any decision. I would highly recommend them to anyone!

Lauralei Knight

16:38 08 Sep 18

Drew,. He is a great and friendly sales person, I would hire him in a moment. You should be very happy you hired him. Knows about the products like I needed. Thanks. ;). He gets my 5 stars.

BEVERLY BURBA

19:40 07 Sep 18

I had embarrassingly destroyed my phone and Andrew who was super nice helped me find one quickly. I was out of there within 30mins and very happy.

courtney busek

19:08 07 Sep 18

I️ came into the store with a ton of issues on my phone and Luis A. was able to help me out efficiently. He was also very nice and polite!

Kathryn Mansfield

21:18 05 Sep 18

Friendly, fast service. Best phone experience I’ve had.

Amanda LeBlanc

22:51 04 Sep 18

He was excellent, helped me in every way. He worked with me, and was very happy after I left the store. Will countinue to do business with that store.

Bryan McCord

20:35 04 Sep 18

Andrew was amazingly friendly and very helpful!

Tayah Avery

21:51 03 Sep 18

My experience at the Verizon store in Rindge was exceptional due to the customer service and the technilogical advice given to me by Luis Alvarez. Quality service was provided when I came looking for help with my shattered IPhone. He was able to provide excellent service and I will definitely return to the store when needed for any questions, or concerns about my devices. 5/5

Haley Julia

02:13 03 Sep 18

I highly recommend everyone to come to the store, I was helped out by Luis. He gave me the best customer service and was very polite and answered every question to my liking.

Stephanie Elizabeth

23:37 02 Sep 18

Truly an awesome, professional and helpful experience. All workers were friendly and knowledgeable. This is my new favorite Verizon store to go to from now on!

Jaelyn Blair

23:18 02 Sep 18

Drew was very helpful and it was a smooth and easy transaction upgrading my fiances phone!

Samantha Stein

19:13 27 Aug 18

Local Verizon store,Andrew was very helpful in changing our plan as well as getting me my new phone

Taylor Seppala

14:06 26 Aug 18

Chris you are the best thank you for your outstanding patience and help it was a very easy transition changing my phone because of you ! Thank you so much!

Debbie Fabiano

21:50 19 Aug 18

Always a pleasant experience at this Verizon location in Rindge. Andrew is very kind, knowledgeable, and helpful. He always makes us feel welcome during our visit and explains everything we need to know very well. We will always recommend this Verizon location.

Olivia Luhtjarv

23:51 16 Aug 18

I have dealt with Verizon in 3 states and the Florida Fair. I must admit I was very impressed with James at the Rindge, NH store. He answered all my questions, was very polite, explained the best deal for me and laughed at my jokes......what more could you want from Verizon? Thanks James!

Donna Barrett

16:45 15 Aug 18

James was wonderful to work with! Completely professional and obviously knowledgeable about Verizon's products. Super nice guy and he gave me awesome suggestions for area eateries as I'm new to the area. Bonus!

Carol hammond

19:19 13 Aug 18

Great service and lots of patience for the technology impared like myself =)

crystallmarie a

18:44 10 Aug 18

James was a great help and knew the products well.

Rob Levada

18:34 03 Aug 18

John was a terrific help. He was very professional and thoughtful with the process.

Becca Estabrook

22:26 30 Jul 18

Andrew was great! We got there late and phone purchases took longer than expected with transferring all of my data. He never once made us feel like we were being rushed. Would do all of my business with this store!

John Baird

20:20 28 Jul 18

John and James were excellent to work with. Very knowledgeable and helpful. No high pressure sales. This was the best experience that I have had at a cell phone store by far. I purchased two Samsung S9+ phones a couple of phone covers and a couple of chargers. Both phones were set up, content backed up and transferred from old phones and they even came out to my car to make sure phone was working with the bluetooth. All this was done in about an hour. I have had longer waits at other cell phone stores just to talk to someone. Best experience by far. I have now found a new store for all my cell phone needs. Thanks John and James.

Cindy Martin

22:54 15 Jul 18

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