Verizon Authorized Retailer in Stow, MA

Reasons to Shop here!!

• Trade in your old phone & Get instant credit
• Friendly & Knowledgeable Staff
• 14 Day Price Match Guarantee to VerizonWireless.com prices only
• Dedicated small business support
• Free account analysis

Verizon Authorized Retailer - IM Wireless

4.6

Based on 96 reviews

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Fast and easyPurchase of my new phone and transfer of all of my information to the new phone

Bill McLaughlin

12:16 21 Oct 19

👍🏼

Mary Charest

02:39 26 Sep 19

Very knowledgeable and nice!

Mary Monat

14:17 23 Aug 19

The people that work there are so friendly and sooooo helpful. They make the experience smooth, fast and as where most phone places the experience is extra frustrating...well not here, no extra stress at all. They have great promotions as well!!! This store will have my business for a very long time. The store it's self is very nice to be in. Clean, quite and nice and cool on a hot day.

Jessica Fairley

17:22 17 Aug 19

Dealt with Elija this morning. He couldn't have been more helpful. Fixed my problem, set me up, evan got me an Uber! The best!

Paul Lusardi

21:58 04 Jul 19

Go see Alijah for new phone at the Stow Verizon store. Great service w a smile😎 Store Manager Jeff also very knowledgable

Cindy Conroy

02:44 06 May 19

Sannat was AMAZING, he went above and beyond and the other people in the store are nice too, the manager I've spoken with on the phone and in person is a super nice guy. However, the "policies" of either this Verizon store or Verizon itself maybe, are unhelpful, not customer friendly, I'm sorry I signed a new 2 year contract with them. No offense to the people who helped me. They were really cool.

Alice LoCicero

21:17 27 Feb 19

Great service! Great location! Ask for Gael!

Peter Lacasse

16:52 23 Feb 19

Wiguen was very attentive and straight forward. I am glad I stayed local then just going through website to get my new phone. Stayed later then close to back up my data which i truly appreciated.

Robert Cohoon

16:02 23 Feb 19

Great visit. Very knowledgeable and helpful

Peter Downey

16:15 12 Feb 19

Very knowledgeable and helpful staff. Not a very large store but its convenient location and variety of products is great

Nancy Havens

02:13 28 Jan 19

Took the time and patience to work with me and my young child. Had a smile on his face the entire time.

sean crutchley

17:01 02 Jan 19

Glad you are in Stow, very convenient. Very helpful in answering all my questions.

Cindy Cummings

15:12 28 Dec 18

FantasticPatient professional and knowledgeable

john oconnell

16:04 08 Nov 18

Brian's the man

Kristen Sekenski

13:03 07 Nov 18

I am very pleased with the service I got at the Stow Verizon store. The gentleman who helped me was very nice and extremely knowledgeable. The store was also super well organized and spotless. I would recommend others to go to the store as well.

Jessica Dioguardi Miller

01:50 03 Nov 18

We went there to pay a bill and possibly see about upgraded to the phones. Place is real nice and they always take real good care of my family especially for upgrades. We got some LG phones which were real good except the screens crack soooo easy. We got 4 and all four had the same problem with acteens cracking easily. So the kids want stick Apple but I want the Pixel 3 phone from Google. That phone is dope!

Rex Pinson

14:11 21 Oct 18

Kyle was very helpful. He is knowledge about all product lines and services and professional. Great experience for me at Verizon Stow store.

JIM DING

20:06 04 Sep 18

Jose was great, he switched everything over to my new phone. Wonderful customer service!

Mary Whaley

13:49 20 Aug 18

The staff here are amazing! Always friendly and very helpful.

Gavin Klein

18:01 18 Aug 18

Guy leveled with me immediately, gave honest and genuine advice and helped me figure out all my questions/concerns and even helped me decide what I wanted. Although it seemed like he had a bit to learn about very specific hardware (nobody can remember all of that for all these devices) he quickly found any info I asked for and explained. It was by far the best and shortest experience I've ever had in any cell phone retailer in my entire life.

jake woodland

17:12 02 Aug 18

Had a stupid moment with the technology I had. The employee helped me out very easily

Kate Murdock

11:23 18 Jul 18

My experience was Wonderful. Lyndsey the cashier is ALWAYS Helpful. She is in a Great mood every time I have her. She is Always smiling.

Kelly Willey

22:38 27 Jun 18

If your need anything through a brick and mortar Verizon store go here. The staff can help with any problem. I've been to many of the stores in the area and this one is tops. Kudos to the staff.

Missy Buck

14:37 25 Jun 18

Jose was very professional, and helped me pick it the right phone for me. He transferred and set everything up so it was very easy to use.

Marcia Sadlow

21:51 05 Jun 18

FINALLY , I got a rep who knew and understood what my problem was and found a solution to it.

Bernard Smith

18:25 22 May 18

Great Customer Service

Emil Ahadov

22:06 25 Apr 18

Sanat was extremely helpful and courteous! I’ve told my friends at work about the pleasant shopping experience at StowVerizon Wireless. I’ve experienced very poor customer service at other stores over the years but not in Stow. Sanat is the best!!

Michelle Sokolowski

18:07 29 Mar 18

Super knowledgeable and very good people skills. We trusted his advice in which phones to get and he helped us get the best deal. We enjoyed working with him and was a great experience at Verizon!

Julia D.

19:06 19 Mar 18

Nice clean store, quick serviceThere was a small problem where my privacy settings we're so high it made it diffudiff to switch phonesFortunately we we're able to get around the problem using the old phone

Brendan burke

18:04 16 Mar 18

I was helped by Wiguen, a district manager, and I'm very pleased with the great help he gave me.

Susan McLaughlin

15:54 08 Mar 18

Great service. Answered all of my questions. This is our second device through this store. Took awhile(to be expected) but McKinley was fantastic!

Michael Kinsella

20:56 20 Feb 17

McKinley was very helpful, asked good questions about my phone to make sure I've not had any problems. He was excellent to work with.

Tina Bloom

23:13 17 Feb 17

Very pleasant. Explained all options available to me.

chris bullock

19:02 30 Jan 17

Great service!

Anastasia Lacasse

22:30 24 Jan 17

Great experience, very helpful and insightful for all questions asked.

Allison Hevey

15:33 23 Jan 17

Gael was very helpful and kind throughout the whole process of selecting and purchasing a new phone. The atmosphere was pleasant and the store had sleek, clean look.

Sarah Schomp

19:16 22 Jan 17

Awesome! Extremely diligent and patient, especially when it came to remembering passwords. Helped me and my dad with setting up our phones and gave us an amazing bundle. Definitely a great spot to get assistance on your products.

Andrew O'Connell

17:42 14 Jan 17

Nothing but great service from Verizon and especially my salesman Gael. He really cared about the customers satisfaction and made the process of getting a new phone quick and easy. My family will certainly be coming back. Five stars.

Pj Anastas

18:16 07 Jan 17

Informative salesperson and very patient.

Sharon Colombo

18:04 07 Jan 17

Great service, Gael was very knowledgeable and helpful. Highly recommend store.

Paige Dalto

19:22 02 Jan 17

Gael was helpful, informative, no pressure sales. Gael was also able to answer any question and explain all the details.

Kevin F

20:04 28 Dec 16

Great service! Much faster than past experiences with Verizon. Would highly recommend coming here rather than the other Verizon's in the area.

Emily Fleming

17:38 27 Dec 16

Would recommend the Stow Ma store to everyone. Came in with a phone issue and Arthur was so helpful and resovled my problem in ten minutes! I will for sure be coming back!

erin wolfendale

17:08 27 Dec 16

Good experience

Faith Field

16:22 27 Dec 16

Arthur works in the stow store was really helpful and knowledgeable. He help us making the best choices for our family plan and we are pretty happy with the extra money we saved with the new monthly plan and the new phone we got for my kid.Definitely recommend.

Kevin G

18:45 23 Dec 16

Great work!

Rebecca Bagdigian

16:34 23 Dec 16

Great service, great store, highly recommended!!!

Jared Auclair

16:08 23 Dec 16

Gael and McKinley were very helpful in solving all my phone questions/issues. Thank you!

Lydea Monahan

21:15 22 Dec 16

The service was great. I did not have a wait at all for anyone to help me and I was in and out within 25 minutes. Definitely recommend this store to anyone.

Andrea Tobin

17:40 22 Dec 16

Gael Hyppolie was excellent and went out of his way to help us. He was very polite and professional. I highly recommend the Stow store

Maggie thompson

22:29 20 Dec 16

I went in there today with 2 broken phones and not upgrade eligible, they took the time to figure out what was wrong and fixed it!!! Yay

liz henderson

19:23 15 Nov 16

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