Location Category: stores
Verizon Authorized Retailer in Woburn, MA (Horn Pond)
Reasons to Shop here!!
This place is a hidden gem if you're looking for great service! I highly recommend visiting this store for any and all Verizon needs.Dominic Apodaca15:31 14 Jan 20Thanks for helping set me up with a new phone and taking care of all my questions!Anna Kaufman16:54 29 Oct 19Although Elmer was a little short handed in the store , he made every effort to stay engaged with us and move the process along.Paul Collins23:31 28 Aug 19I was in a James and Ricardo helped me and he helpedLydia Cortes20:20 21 Jul 19Super nice and patientB. Brothers22:35 14 Jul 19Great service!Michael Riley17:22 04 Jun 19Great experience from the representatives in store! This will be the only Verizon I shop at from now on.Bernadette Donohoe19:02 31 May 19Good assistanceNolberto Rivera13:56 31 May 19I highly recommend this store. Elmer spent a lot of time showing me the product and discussing my plan options. When I returned to purchase a phone, Ricky set up the phone and gave me a very good tutorial while answering all my questions. I walked out the door a happy customer! Thanks for the red carpet treatment gentlemen.Sharon Stark21:01 25 May 19Excellent friendly, professional and efficient service.I will certainly recommend the Verizon store in Woburn to my friends. Thank you Elmer!Jim Zona13:19 15 May 19I had an amazing experience at this Verizon store !! Everyone greeted me once walking in the door and spent the time to listen to what i needed. I was really upset coming in but they worked with me and I left extremely happy and even to make it up to me they offered me a really good deal saving me money !phill davis23:27 04 May 19Came in looking for a new iPhone , was previously a samsung user. Was helped by Ricardo, he was able to help me choose the right iPhone for me, he was very knowledgeable about the products. Would recommend.Amy Ly05:52 04 May 19Store was amzing , Ricardo was very helpful!Waqas Ali21:36 03 May 19Being a senior I've had problems in the past with my phone thankfully this local Verizon store was here to help me with everything. Not everyone has the patience to answer my questions but Elmer took the time to help me learn my new device and even gave me a free tablet!Frank Vasquez18:52 03 May 19Great customer service. Excellent experience. Would definitely go back!!!Henry Allen18:02 03 May 19Great experience.Miguel Kono17:57 03 May 19Clean store and very funny employees.Shaquona Jones17:00 03 May 19Walked in to pay my bill, and instead walked out with a new phone and a tablet for the wife. Great and very knowledgeable workers. The store was nice and quiet and everything was processed very quickly. The manager was also very amazing. I recommend this location to everyone in Winchester.Greg Fury16:55 03 May 19I hate coming into Verizon stores, but I really liked this one! I was in and out I didn't wait super long compared to the mall! Everyone as so nice ! Elisa was extremely Helpful and the other two gentlemen ! They made me feel comfortable and welcomed !Kimmy Doolin16:19 02 May 19The staff is absolutely amazing. Great customer service and very helpful. I am extremely happy with my Verizon Wireless experience. Highly recommended!Jessica Huon18:45 01 May 19Amazing store!! Super friendly people and an amazing staff.Yah!! Rickyx78113:29 01 May 19Was surprised to find this hidden gem. Visit this location for an experience above all other neighboring locations.Jonny Mendes21:15 04 Apr 19Exceptional service from the leadership team at this location. They were engaged assisting customers, taking calls from other locations, and were able to assist everyone without skipping a beat. Visit this store for great service.Mary Diamondopolos15:16 01 Apr 19I fully trust Elisa with handling my account from the service she provided. She is the reason I stay with Verizon! Thank you!Scherylann Silva19:50 21 Mar 19Phenomenal staff! Got an iPad and couldn’t be happierLarry Gillis14:11 21 Mar 19Purchased a tablet for my kindle app and love it! Thanks Verizon!Carol Kerrigan19:01 18 Mar 19I found myself at the Verizon Store on Cambridge are Woburn unexpectedly. My phone kept losing power and suddenly got extremely hot. Like most, my phone is vital to my business and daily life. I was greeted by the store manager Ashleigh. Who informed me I needed a new phone. Which wasn’t the news I was hoping for, but with an hour or so she got me up and running with a new phone. And even looked into my account and saved me some serious money on my monthly bill. When I had a question a day or two later she followed up with me promptly, even though it was her day off she didn’t wait to respond. It been a long time since I received such superior customer service. I would highly recommend this Verizon store. Ashleigh was truly a delight to work with.Julie Fish16:51 03 Jan 19What a great experience we had with Ashleigh! Everyone in my family got new phones. At her suggestion we did not erase my daughter's old phone while it was downloading and thank goodness because the new download failed. Ashleigh to the rescue. In no time the new phone was restored with the old phone that was not erased. That's a big deal for a 13 year old! Thanks AshleighRobert DeFrancisco19:38 18 Nov 18It was a great visit. And was extremely helpful. Unbelievable serviceBrian Mandeville11:14 05 Nov 18Ashleigh was wonderful. She totally understood what I wanted and was so very helpful setting it all up. Couldn’t be happier with my new phone!Denise Dempsey19:12 22 Sep 18Very happy with overall experienceMary White17:08 22 Sep 18I was in the area going to whole foods and I saw this new store! Man am I excited to this store here. I walked into this beautiful store and was greeted by Awesome Ashleigh, as I now call her! She asked to look into my plan and see what I may have for deals available. She noticed that I was on this really old plan and that she could save me some money AND give me this HUM! I now have roadside assistance, bluetooth, and local and travel discounts! She came out to my car and set it up and downloaded the app on my phone! I love this new store! I cant wait to tell everyone about it! Thanks for awesome service and the cool new stuff!Tyler Smith01:10 20 Jul 18Great store with great employees. They were able to answer all my questions.Ravi Patel01:03 20 Jul 18‹›
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